The below list has been created to support candidates studying the NEBDN National Diploma. The resources list should help towards your learning and development whilst training with a course provider.

NEBDN resources

How do I download the Maxexam app for my exam?

Please click App download instructions for guidance on how to download the Maxexam app.

Online exam FAQs

Before the Exam 

Where should I be doing my exam?

In a quiet and clear working environment where you are comfortable to take your examination without being disturbed – this can be at home or in the workplace, however you must use the same device that you used in your preparation session.

Do I need to do anything else in preparation for my exam?

No, providing you have downloaded the exam app, completed the tutorial and read and understood all guidance given.

Do I need to download the exam app again before the exam?

It is important that you use the same device for the exam that was used during the preparation session. The app will still be on your computer/laptop for the exam. You will only need to download the app once onto your device.

How do I get back into the app for the exam?

The app is automatically downloaded onto your desktop. It will remain there from your practice session. You will need to double click on the app icon which will look similar to the image below.

Once you have double clicked on the app it will automatically open the log in page. Your log in details can be found on the emails sent by

What time will the exam be?

Candidate information packs have been sent to course providers with the timetable for your exam. If you are unaware of the start time please contact you course provider directly.

Do I need to make sure my laptop is plugged into a power source for the exam?

Yes, you will need to ensure your laptop is plugged into a power source so that it does not lose battery power during the exam.

Do I need to do the tutorial again?

You are not required to do the tutorial again. However, it will be available for you to revisit at any time up until 30 minutes before the exam start time.

My log in details are not working, what should I do?

Please carefully read the email with your log in details and try to re-type in the ID’s given. Please note that the exam ID, user ID and password are case sensitive. If the log in details do not work after several attempts please contact the team on

During the exam

Will NEBDN be there to help me on the day if something goes wrong?

Don’t panic! We will have a dedicated team available for you to contact on 01772 429917.

What happens if I lose internet connection when completing the workbook?
If you lose internet connection during your exam please do not panic!

Internet connection is required at the beginning and end of the examination. If your internet connection is lost during the exam please continue to answer the questions as normal as the data will still be recorded in the application. Usually after a few minutes your internet connection should reconnect without intervention. If you cannot submit your assessment at the end of your exam you will receive the following error message:

Click Retry once and if the connection is not successful click Exit. You will then need to reconnect your internet and log back into the exam app. Upon logging in to the app it will automatically submit your assessment.

Can I go back and complete the tutorial after I have started the exam?
Once you have started the exam you will be unable to go back and see the tutorial.

Can I have a pen and paper with me during the exam?
Yes, candidates are permitted to use a pen and paper during the examination to make notes.

How will I know how much time I have left?
In the bottom right hand corner of your screen, the time remaining in the exam will start to count down as soon as you click START.

How do I finish the exam and submit my answers?
Once you have finished the exam and are ready to submit your assessment you will need to click on the MENU button. This can be found at the bottom of the screen in the middle. Once you click this you will be given several options. To submit your exam, you will need to click the top button which is FINISH EXAM.


How to choose a Course Provider?

NEBDN accredit a number of Course Providers across the UK and Ireland. The courses and providers vary greatly and choosing one to suit you can prove complex. The course provider tips document provides key points to consider when choosing the course provider that is right for you.

Exam schedule

Please download here

Charting booklet

Please download here.


You can find our curriculum/syllabus schedule here.

Examination guidance for candidates

Please click here for exam guidance

Candidate briefing instructions for OSCE

Click here for candidate briefing instructions

Sample MCQ

Click here for sample MCQ

Sample EMQ

Click here for sample EMQ

Sample written paper

Click here for sample written paper.

Sample OSCE

Click here for sample OSCE

Example MCQ answer sheet

Click here for example MCQ answer sheet

Example EMQ answer sheet

Click here for example EMQ answer sheet

GDC resources

GDC Preparing for practice: dental team learning outcomes for registration

Please click here for guidance

GDC Standards for the Dental Team

Please click here for guidance

GDC Advice for dental professionals on raising concerns

Please click here for guidance

GDC Information for patients treated by students

Please click here for guidance

GDC Professional duty of candour

Please click here for guidance

GDC Standards for education

Please click here for guidance

GDC Guidance on using social media

Please click here for guidance

GDC student professionalism and fitness to practice - guidance for students

Please click here for guidance

Continuous Professional Development - enhanced CPD

Please click here for guidance