Certificates & Badges
Yes, you can. Please go to the Order Forms section of our website and select the relevant badge order form. There is a charge for this service.
Please go to the Order Forms section of our website and select the relevant order form. There is a charge for this service.
It depends on the age of the badge. If your badge is faulty, we can replace it free of charge up to 3 months after the purchase date. After that there will be a charge. If your badge is faulty, please return it to us with a covering letter. If you need to purchase a new badge please see our Order Forms section for the relevant order form.
We can only issue NEBDN badges to candidates who have been awarded one of our qualifications.
Change of Personal Details
Please email us at firstname.lastname@example.org or write to our postal address as soon as possible. Requests to change your personal details must be in writing
Please email us at email@example.com or write to us at our postal address. We will need evidence of your name change, such as a copy of your marriage certificate
Your certificate can only be issued in the name you were registered under at the time you passed your examination
Your certificate is issued in the name that you registered with. If your certificate does not match our records, we will re-issue a new certificate free of charge. However, if your name is spelt incorrectly on our records and it has not been corrected by you or your course provider, for example when you have received previous correspondence from us, there will be a charge to re-issue a new certificate, please refer to the Order Forms section for the fee. In this case, you should write to us at our postal address including the payment and proof of the correct spelling of your name, such as a copy of your passport, driving licence or some other form of identification.
Please contact your course provider. CPD certificates are not issued by NEBDN for any of our qualifications.
We will write to you with your exam results. We are unable to provide this information by telephone due to issues around candidate identification and confidentiality
NEBDN professional qualifications are not currently in the Qualifications Framework. However, as a broad guide:
NEBDN National Diploma in Dental Nursing - broadly equivalent to Level 3
NEBDN Certificate in Oral Health Education - broadly equivalent to Level 4
NEBDN Certificate in Orthodontic Dental Nursing - broadly equivalent to Level 5
NEBDN Certificate in Dental Radiography - broadly equivalent to Level 4
NEBDN Certificate in Dental Sedation Nursing - broadly equivalent to Level 4
NEBDN Certificate in Special Care Dental Nursing - broadly equivalent to Level 5
NEBDN Certificate in Dental Implant Nursing - broadly equivalent to Level 4
Please refer to our Appeals Policy in the Policies & Forms section
Please contact your course provider. We send candidate notices directly to course providers for distribution to their candidates.
If you lose your candidate notice, please contact us. We can issue a replacement up to 4pm the day before your examination. There is a charge of £10 for replacement candidate notices. If you attend the examination centre without your candidate notice you will not be able to take your exam.
All candidates must present an acceptable form of photo ID in order to register at their examination centre. If you do not have an acceptable form of photo ID you will not be able to take your exam.
We accept the following forms of photographic identification:
- Photographic driving licence (including provisional licence)
- Armed forces identity card
- Citizen Card
- Government issued identity card (including NHS identity card)
- SMART card
- Electoral identity card
- National Union of Students (NUS) photographic card
- University or College identity cards
- Valid UK ID card
- PASS (Proof of Age Standards Scheme) ID card (i.e. Young Scot, OneID4U)
If there is time before your exam to obtain photo ID in your married name then do so. Otherwise, you must take a copy of your marriage certificate with you to the examination centre, along with your candidate notice and photo ID. If you cannot provide evidence of your name change at the examination centre, you will be unable to take your exam.
Please contact us at your earliest opportunity and we will advise you further
Please refer to the Diploma Examination Guidance
It depends on the examination. As a general rule, candidates are allowed to take a bottle of water into written examinations. However, the regulations are different if you are taking your National Diploma OSCE or any post-registration practical/oral assessment as you are not allowed to take anything into the exam room. Should you have a medical condition which may require you to have food or drink available to you, please make an application for a Reasonable Adjustment (to your examination) at your earliest opportunity - refer to the Reasonable Adjustments policy under Policies & Forms
Past examination papers are currently not available from NEBDN but your course provider should run mock exams and/or provide revision papers.
Please contact us at your earliest opportunity and we will advise you further
Please refer to our Reasonable Adjustments Policy under the Policies & Forms section
Exam results are sent to candidates' postal addresses by the published date. Course providers are issued with a list of their candidates' results at the same time. If your exam result has not yet arrived, it's likely to have been slightly delayed in the post. In the meantime, it may be worth contacting your course provider to ask if they can confirm your result. NEBDN is unable to provide you with your exam result via telephone or email.
It depends on the examination. You do not have to wear your clinical uniform for any of our written examinations. You are currently required to wear your clinical uniform for the following examinations:
National Diploma in Dental Nursing OSCE - you will be assessed on Professional Appearance as part of this exam. Please refer to Diploma Examination Guidance for the NEBDN candidate dress code.
Certificate in Dental Sedation Nursing - for the Practical/Oral part of the examination
Certificate in Oral Health Education - for the Oral part of the examination
Please see How do I register with the GDC? or telephone the General Dental Council on 0845 222 4141
Record of Experience (RoE) Post Registration
You must be enrolled with an accredited course provider who will order the Record of Experience on your behalf.
eRecord of Experience (eRoE) Diploma
You must be enrolled with an accredited course provider who will order the eRoE on your behalf.
Once we have received your registration form from your course provider, we will process your application within 28 days and you will receive an email containing your login details
Please contact your course provider for support to complete your eRoE. The eRoE Student User Guide available on the online programme may also be of help. If you have a technical query, please refer this onto your course provider who will report the issue to us.
Please wait until your course provider has applied for this on your behalf. You will receive an email containing your login details
If you are a candidate who has received their eRoE login email, you should now add your witness via your own eRoE account. This will then generate an email invitation for your witness to create their own account. Please refer to the user guide (available when you log onto your eRoE account)
Witness Training Programme
To act as a witness for a trainee dental nurse completing their eRoE, you will need to first successfully complete the Witness Training Programme, which can be found here
Please click the relevant link for a list of accredited course providers: