FAQs

Please see qualifications.

In order to register with the General Dental Council (GDC), you must have successfully completed and passed a GDC recognised course, such as the Level 3 Diploma in Dental Nursing.

To apply for registration click here, or telephone the General Dental Council on 0845 222 4141.

If you have a complaint about your Provider, you must first raise this with them directly, following their complaints procedure. If you have followed their process and it remains unresolved, you can raise this issue following our Complaints Policy listed in Policies & Procedures available on the website.

Please refer to our Provider search function.

NEBDN recognises the following teaching certificates:

• Preparing to Teaching in the Lifelong Learning Sector Level 3 & 4 available – note the preferred one is Level 4
• Certificate to Teach in the Lifelong Learning Sector
• Diploma to Teach in the Lifelong Learning Sector
• Award in Education Levels 3, 4 and 5
• Postgraduate Certificate in Education

If you are the Lead Tutor you must ensure that the teaching programme you choose to undertake includes the following:

• Producing a scheme of work
• Producing lesson plans
• Formatting assessment methods

If you are interested in becoming a Provider, click below.

As part of our vision to be the leading Awarding Organisation in Dental Nurse education, we believe individuals all learn differently, which is why courses are offered in more ways than one, for example, face-to-face, online, or blended learning. Our wide network of Providers aim to offer a range of options for all our qualifications, so please contact them to find out more about the options available. You can find their details on our Provider search function and enquire with them directly.

An Awarding Organisation, also known as an awarding body or exam board, is an organisation that designs, develops, delivers, and awards the recognition of learning outcomes (knowledge, skills, and/or competencies). As an Awarding Organisation, NEBDN is responsible for validating its qualifications and making sure they meet the standards of its regulators. NEBDN’s involvement with Learners is to provide the exam information, live assessments, awarding and certification relevant to each individual.

The Provider, (training Provider) delivers the training directly to the Learners (students). The Provider can be a hospital, college or independent training company who are accredited to deliver our qualifications. Each Provider determines their course fees and the style of training and delivery. NEBDN does not run courses or train Learners. To search for a Provider, please click below.

To act as a Witness for a trainee Dental Nurse completing their RoE, you will need to follow a Witness Guidance Toolkit, please click below for more information.

Yes, you can. Please go to the Order Forms section of our website and select the relevant badge order form.  Please note there is a charge for this service.

Please go to the Order Forms section of our website and select the relevant order form. Please note there is a charge for this service.

It depends on the age of the badge. If your badge is faulty, we can replace it free of charge up to three months after the purchase date. After that there will be a charge. If your badge is faulty, please return it to us with a covering letter to assessmentandawards@nebdn.org.

If you need to purchase a new badge, please see our Order Forms section for the relevant order form.

No. We can only issue NEBDN badges to Learners who have been awarded one of our qualifications.

Please email info@nebdn.org or write to our postal address as soon as possible. Requests to change your personal details must be in writing.

Please email info@nebdn.org or write to us at our postal address. We will need evidence of your name change, such as a copy of your marriage certificate.

We can issue you with a new certificate in a different name, as long as you provide proof of the change e.g. deed of name change, marriage certificate, and complete the replacement certificate form.

Our certificate is issued in the name that you registered with. If your certificate does not match our records, we will re-issue a new certificate free of charge. However, if your name is spelt incorrectly on our records and it has not been corrected by you or your Provider, for example when you have received previous correspondence from us, there will be a charge to re-issue a new certificate, please refer to the Order Forms section for the fee.

Please contact your Provider. CPD certificates are not issued by NEBDN for any of our qualifications.

Provider fees for exams or course tuition will differ pending which Provider you select and the training method chosen. As your contract is with the Provider themselves, they will charge you directly for any exam or administration fees to NEBDN. For a list of Provider fees, please visit their website or visit our Provider Search page.

For a list of NEBDN product and service fees such as badge/certificate replacement, click here.

We will email you with your exam results. We are unable to provide this information by telephone due to issues around Learner identification and confidentiality.

Go to the qualifications section and select the relevant qualification. You will find details under ‘Exam Schedule’.

If you have any questions about when you will receive your results/certificate, please speak to your Provider or check our social media pages on Facebook and Twitter @NEBDN.

Please refer to our Appeals Policy in the Policies & Forms section.

All Learners must present an acceptable form of photo ID in order to register at their examination. If you do not have an acceptable form of photo ID you will not be able to take your exam.
NEBDN only accepts the following forms of valid photographic identification which must be in date:

• Passport
• Photographic driving licence (including provisional licence)
• Armed forces identity card
• Citizen card
• Workplace issued identity card
• SMART card
• Electoral identity card
• NUS (National Union of Students) photographic identity card
• University or College photographic identity cards
• Validate UK ID card PASS (Proof of Age Standards Scheme)
• ID card (i.e. Young Scot, OneID4U)
• E-Visa immigration status

Please contact us at your earliest opportunity and we will advise you further.

As a general rule, Learners are only allowed a bottle of water in their exam.

Should you have a medical condition which may require you to have food or drink available to you, please make an application for a Reasonable Adjustment (to your examination) at your earliest opportunity – refer to the Reasonable Adjustments policy under Policies & Forms.

Past examination papers are currently not available from NEBDN but your Provider should run mock exams and/or provide revision papers.

Please contact your Provider directly and they will discuss your options with you.

Please refer to our Reasonable Adjustments Policy under the Policies & Forms section.

Exam results are sent to Learners email addresses by the published date. Providers are issued with a list of their Learners results at the same time. If your exam result has not yet arrived, it’s likely to have went into your junk mail. If you haven’t received it after checking, please email assessment@awards@nebdn.org

You do not have to wear your clinical uniform to any of our exams.

NEBDN requires you to present yourself in ‘smart casual’ clothing for exams, something you would wear to an interview.

Currently, our Apprenticeship in Dental Nursing is currently the only qualification that attracts UCAS points as it’s a regulated qualification. From the 1 July 2025 our Level 3 Diploma in Dental Nursing will also attract UCAS points.

PebblePad is our online learning platform where you will work on your Record of Experience (RoE) or Record of Competence (RoC), depending on the qualification you are completing. The key features of PebblePad can be found here.

No. Once you have enrolled with one of our accredited Providers they will apply for the RoE/RoC on your behalf.

Your Provider will register your details with us first and NEBDN will then create your account in PebblePad.

You must be enrolled with an accredited Provider who will order the RoE on your behalf.

Once your Provider has registered your details with NEBDN, your PebblePad log in will arrive within 28 days to the email address you have provided.

Please check your inbox, as well as your junk and spam email folders. If it has still not been received, please then contact your Provider who will follow this up with NEBDN.

Your Provider will be able to support you with this and there is also a help portal on PebblePad which you can access, once you have logged in.

Once we have received your registration form from your Provider, we will process your application within 28 days and you will receive an email containing your login details.

Please contact your Provider who will be able to offer guidance to you.

Please contact your Provider for support to complete your RoE. The RoE Learner User Guide available on the online programme may also be of help. If you have a technical query, please refer this to your Provider who will report the issue to us.

Please contact us via email: customersupport@nebdn.org and we will investigate this for you.

If you’re a resident in the UK with the right to work, then you can study NEBDN’s Level 3 Diploma in Dental Nursing, or Dental Nursing Apprenticeship with one of our accredited Providers.

If you’re an overseas Dentist waiting for your conversion exam, you can complete NEBDN’s Level 3 Diploma or Apprenticeship as a route to registration in the UK, but you must have a right to work in the UK to study with one of our training Providers.

There is specific guidance around sponsorship, but the decision is between the Learner (student) and the training Provider to determine if they’re eligible. To find out more information, please use our Provider Search function and contact a Provider directly.

You must be registered with an NEBDN accredited Provider. You can find a list of Providers by clicking below.

Yes, we have Providers in England, Wales, Scotland and Northern Ireland. To find a Provider in your area, please use the Provider Search function.